1. Introduction
Thank you for choosing www.masterbean.coffee. We understand that timely delivery of your coffee products is important to you, and we strive to process your orders efficiently. The following terms and conditions outline our delivery policy for PROGMAER LTD.
2. Delivery Processing Times
All orders are processed within 2-5 business days. Orders are not shipped on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.
3. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur, and delivery times may vary based on your location:
● Standard Shipping: Typically takes 3-5 business days. Costs vary based on the delivery location.
4. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has been shipped, containing your tracking number(s).
5. Damages
PROGMAER LTD is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
6. Company Information
- If you have any questions about this Delivery Policy, please contact us at info@masterbean.coffee.
This Delivery Policy is part of our commitment to providing an excellent customer experience and ensuring that your products arrive in a timely and expected manner. We reserve the right to update or amend this Delivery Policy at any time. Changes to this policy will be posted on our website and the latest version will take effect immediately. It is your responsibility to review our Delivery Policy periodically to stay informed about any changes. Your continued use of our website and services following the posting of changes will confirm your acceptance of those changes.